Client-Ready PM

Delays

Reporting a Delay to a Client With a Recovery Plan

Published September 22, 2026

Reporting a Delay to a Client With a Recovery PlanWatch on YouTube, 0:37Sep 22, 2026VideoScriptPractice sheet

Know Exactly What to Say

The full script is below, word for word, for when the schedule slips and the client needs to hear it from you. Copy it, change the names and dates, and it is ready to send or say.

Practice It Before the Real Conversation

Preview of the practice sheet for Reporting a Delay to a Client With a Recovery Plan

A printable PDF. Say the lines out loud, then fill in your own project's names and dates, so the words are yours before the client is on the line.

Download the practice sheet (PDF)

How to Use a Script

Four steps:

  1. Watch the video once.
  2. Copy the script. Change the names, dates, and numbers to match your project.
  3. Say it out loud until it sounds like you. Use the practice sheet if the page has one.
  4. Use it in the real conversation, in the email or on the call.

The Script

Word for word, as said in the video. Copy it and change the names, dates, and numbers to match your project.

ScriptReporting a Delay to a Client With a Recovery Plan

Update on the curtain wall design. We found a coordination conflict between the HVAC routing and the facade support structure. This will delay the curtain wall drawings by one week.

Recovery plan.

  1. A. Absorb the week and adjust the glazing installation start date.
  2. B. Fast-track the HVAC rerouting and recover four days.

I recommend Option B. It keeps us closer to the original schedule with minimal cost impact. I need your decision by Thursday so we can brief the facade contractor.

More Delays Videos

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