Delays
Waiting on Client Feedback? Send This to Move It Along
Published September 24, 2026
Waiting on Client Feedback? Send This to Move It AlongWatch on YouTube, 0:37Sep 24, 2026VideoScriptPractice sheetKnow Exactly What to Say
The full script is below, word for word, for when the schedule slips and the client needs to hear it from you. Copy it, change the names and dates, and it is ready to send or say.
Practice It Before the Real Conversation
A printable PDF. Say the lines out loud, then fill in your own project's names and dates, so the words are yours before the client is on the line.
Download the practice sheet (PDF)How to Use a Script
Four steps:
- Watch the video once.
- Copy the script. Change the names, dates, and numbers to match your project.
- Say it out loud until it sounds like you. Use the practice sheet if the page has one.
- Use it in the real conversation, in the email or on the call.
The Script
Word for word, as said in the video. Copy it and change the names, dates, and numbers to match your project.
ScriptWaiting on Client Feedback? Send This to Move It Along
Quick update on the mechanical design package. We submitted the HVAC drawings for your review on April 1st. To keep the project on schedule, we need your feedback by April 8th.
If we do not receive comments by then, the construction bid date will extend by one week. That impacts the overall timeline, so the sooner we can get your input, the better. Let me know if you need clarification on any of the drawings, or if a review call would help move things along.
Free script pack
Get the Free Delays Script Pack
The next conversation will not sound like this one. The free Delays pack gives you five more scripts for when the schedule slips and the client needs to hear it from you, each in friendly, neutral, and firm versions, so the right words are ready before you need them.
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