What's in the Pack
Five scripts. Three tone variants each (friendly, neutral, firm). Every one states the facts, gives the client options, makes a recommendation, and ends with a next step that has an owner and a date.
- When a call ends and none of the action items has an owner or a date
- When two people remember the same meeting differently and no recap was sent
- When the client asks to move the weekly call to a daily standup
- When a decision is made without a stakeholder who missed the call
- When a meeting runs long and important items get pushed off
Who This Is For
Client-facing project managers whose real job happens after the call ends. The recap that goes out an hour later is the part the client actually remembers.
You speak English well. The problem is not vocabulary. It is writing a record fast enough that it still goes out the same day, in language that reads as certain, not rushed.
Written for PMs on engineering and construction projects, and for anyone who runs a standing call that has to produce a decision, not just a discussion.
Get the scripts.
Five scripts, three tones each, one page each. Yours to paste into the next client email. No cost, and you can leave the list whenever you like.
